How we source this site and how we comply
What we publish, where it comes from, and the rules we follow.
What is KnoxvilleRoof.com?
An information site and local directory for homeowners dealing with storm damage to their roofs in Knoxville and East Tennessee, Tennessee. It is published by HERE City, the company behind HERE Knoxville and the HERE City network of local news sites. It is not a roofing contractor, insurance company, agent, adjuster or law firm. We do not inspect roofs, sell roofs or sell insurance.
Where does the weather data come from?
- Alerts and forecasts: the National Weather Service public API (api.weather.gov), filtered to the counties this site covers. The storm center checks for new alerts every 15 minutes and the page refreshes itself.
- Storm reports: the NOAA Storm Prediction Center's filtered local storm reports for hail, damaging wind and tornadoes, kept as a rolling log since January 2025. Reports are preliminary and depend on someone reporting them.
- We never estimate, model or invent weather data. If a source is down, the page says when it last updated.
Where does the insurance and legal information come from?
From the Tennessee Department of Commerce and Insurance, the TN Board for Licensing Contractors, the state code (Tenn. Code Ann. § 62-6-603), the National Weather Service and NOAA, and established consumer sources such as the Insurance Information Institute, IBHS, the FTC and the CFPB. Each guide lists its sources and the date it was last reviewed (October 29, 2026). Policies vary, so every guide tells you to check your own policy and ask your insurer. Laws can change; we re-check when they do.
How are directory listings compiled?
- Unclaimed listings show five fields only: name, address, phone, website and area served, copied from the business's own website. We do not guess or buy contact details.
- A listing is marked “claimed” only after the business confirms its details with us by phone or from a business email address.
- Order is alphabetical. Enhanced listings and sponsors are labeled. We do not rate or endorse contractors.
- We do not publish a roofer's claim that it will negotiate a homeowner's insurance claim.
- To correct or remove a listing, email [email protected].
How does the site make money?
Roofing businesses can pay for an enhanced listing, a labeled sponsor banner or a labeled sponsored article. Payment does not change our guides, the weather data or the order of unclaimed listings. Homeowners never pay. With a homeowner's consent, a storm-help request may be passed to roofers in the directory.
News
We cover major local storm events, insurance rulings and official announcements only, each dated and sourced. HERE City news sites may republish these with a link back here.
Questions: [email protected]